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View Full Version : Summit Racing is the best!!



billyNOTnice
03-09-2009, 08:48 PM
You know, i've ordered $10,000+ worth of parts over the past few years from summit, and I have never ever been let down by thier customer service. Any time i've had a problem they've fixed it 200% no questions or complaints. I've sent back things that were pretty torn up from a product or two where i tried to go the cheaper route and failed. I've gotten free stuff from them, T-shirts, hats, enough stickers to wallpaper my house. They always pay for return shipping! i've had them credit my account the amount it cost me to fix a pair of tailpipes i bought that didn't slide together as easily as i had hoped. Today i returned a set of fittings for my line lock that i bought about 14 or 15 months ago no questions asked, and emailed me a shipping label to return it. I was gonna post this before because i they have been so great to me and my friends over the years, they deserve a giant thank you. :goodidea:

Silverhatch
03-09-2009, 09:05 PM
I think its insane that if you order early enough in the day, you get in next day! No matter what it is, just bought a set of Summit sport seats, ordered at 10:00am received it next day!

RUTHLESS
03-09-2009, 09:18 PM
Hell yes!! I ordered spark plugs and wires for my F150 on Thursday at 12:30 noon and they were here Friday and on the truck that night. You cant beat that! :highfive:

White5.0
03-09-2009, 09:26 PM
heck ya summit is awesome...ordered almost everything for my car from them, and shipping is extremely quick

yeahloh95
03-09-2009, 09:49 PM
yes i have had the same great service from them too

somethingclever
03-09-2009, 10:03 PM
I think their return policy is good to 2 yrs....

Excellent customer service.

lib88stang
03-09-2009, 10:04 PM
I have used Summitt and Jegs and never had a problem that they didn't fix

no1fordgirl
03-09-2009, 10:35 PM
cool

That's how a business should be

Silverhatch
03-10-2009, 09:32 AM
That's how a business should be

Thats why they now have 3 retail stores and are the biggest mail/internet order place on the planet! :goodidea:

wick
03-10-2009, 09:46 AM
Close to you with the money spent and likewise on the service. Good tech department too.

laz2447
03-10-2009, 10:05 AM
Never had a problem with them either. Their customer service is second to none for online ordering, exchanges, etc...

CobraII
03-10-2009, 10:28 AM
Jeg's has treated me well too, the times I've ordered from them. They support drag racing too. Just wanted to give them some props before swingin' on Summit. I love Summit... I've always gotten good service, never had a problem with shipping and receiving. They support sportsman drag racing big time, with the Super Summit Series. All the details are here:
http://www.ihra.com/article/3862.html

And if you're a licensed IHRA member, you can sign up for the Pro Shop discount.

03 OW SVT
03-10-2009, 01:05 PM
I too have been very pleased with Summit service. I ordered rolled tip exhaust for my car and had it next day.:goodidea:

smoked88lx
03-10-2009, 07:44 PM
yeah i like it too, and im only 35min drive away, great thing having it so close, no need to wait just drive on down