Summit Racing is the best!!

**billyNOTnice** · 03-09-2009, 09:48 PM

You know, i've ordered $10,000+ worth of parts over the past few years from summit, and I have never ever been let down by thier customer service. Any time i've had a problem they've fixed it 200% no questions or complaints. I've sent back things that were pretty torn up from a product or two where i tried to go the cheaper route and failed. I've gotten free stuff from them, T-shirts, hats, enough stickers to wallpaper my house. They always pay for return shipping! i've had them credit my account the amount it cost me to fix a pair of tailpipes i bought that didn't slide together as easily as i had hoped. Today i returned a set of fittings for my line lock that i bought about 14 or 15 months ago no questions asked, and emailed me a shipping label to return it. I was gonna post this before because i they have been so great to me and my friends over the years, they deserve a giant thank you.

**Silverhatch** · 03-09-2009, 10:05 PM

I think its insane that if you order early enough in the day, you get in next day! No matter what it is, just bought a set of Summit sport seats, ordered at 10:00am received it next day!

**RUTHLESS** · 03-09-2009, 10:18 PM

Hell yes!! I ordered spark plugs and wires for my F150 on Thursday at 12:30 noon and they were here Friday and on the truck that night. You cant beat that!

**White5.0** · 03-09-2009, 10:26 PM

heck ya summit is awesome...ordered almost everything for my car from them, and shipping is extremely quick

**yeahloh95** · 03-09-2009, 10:49 PM

yes i have had the same great service from them too

**somethingclever** · 03-09-2009, 11:03 PM

I think their return policy is good to 2 yrs....

Excellent customer service.

**lib88stang** · 03-09-2009, 11:04 PM

I have used Summitt and Jegs and never had a problem that they didn't fix

**no1fordgirl** · 03-09-2009, 11:35 PM

cool

That's how a business should be

**Silverhatch** · 03-10-2009, 10:32 AM

Originally Posted by no1fordgirl

That's how a business should be

Thats why they now have 3 retail stores and are the biggest mail/internet order place on the planet!

**wick** · 03-10-2009, 10:46 AM

Close to you with the money spent and likewise on the service. Good tech department too.

**laz2447** · 03-10-2009, 11:05 AM

Never had a problem with them either. Their customer service is second to none for online ordering, exchanges, etc...

**CobraII** · 03-10-2009, 11:28 AM

Jeg's has treated me well too, the times I've ordered from them. They support drag racing too. Just wanted to give them some props before swingin' on Summit. I love Summit... I've always gotten good service, never had a problem with shipping and receiving. They support sportsman drag racing big time, with the Super Summit Series. All the details are here:
http://www.ihra.com/article/3862.html

And if you're a licensed IHRA member, you can sign up for the Pro Shop discount.