Call it unprofessional, call it what you want. This is my lively hood and I take great pride in what I do. I have a right to defend my self and I am not going to sit around and let someone intentionally lie to hurt my reputation. For every 100 people that read all of this stuff and see Ryan for the bonehead he is, there will still be at least 1 person who thinks I'm the bonehead and will never use or recommend my shop. I have no problem with people sharing there experience with my shop on here, positive or negative, thats what MY FORUM is for. I'm not perfect, I make mistakes, but what separates me from the rest is that I right my wrongs before a car ever leaves the shop. Anyone that knows me or is a customers will back that up all day long.
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