2015 Focus Recall/Broken Tranny mount

**07v6vista** · 06-11-2018, 07:38 AM

Group,

Just trying to get some info before the dealer calls me. Over the weekend my 2015 Ford Focus with approx. 47K Eco boost 6 speed manual broke the transmission mount. This was starting off in a gravel driveway and the car stalled starting up a grade ( new driver my 16 year old daughter) Then the car started to shutter really bad. I opened the hood and the driver side motor/tranny mount was broke off. Motor was hanging there. I also got a check engine light. The car has a clutch failure recall on it so I don't know if this caused the problem or not. What is your take that this should be covered on Powertrain 5 yr 60,000 warranty?

Thanks in advance!

Sam

**SlowSix** · 06-11-2018, 09:44 AM

I'd say it should be covered.
Is this an ST? I know the rear motor mount is a commonly replaced item in the aftermarket due to it being crap.

**07v6vista** · 06-11-2018, 10:15 AM

Originally Posted by SlowSix

I'd say it should be covered.
Is this an ST? I know the rear motor mount is a commonly replaced item in the aftermarket due to it being crap.

Not an ST, This is the 1.0 L 3 cylinder put your feet thru the floorboards to get it moving!

**yeahloh95** · 06-11-2018, 11:32 AM

i would hope that is covered if not I sounds like its up top and easy to get to

**07v6vista** · 06-12-2018, 05:58 AM

Update on this: Dealer said no to warranty even though it is noted on the estimate that the part that failed had a bolt missing..... I have had absolutely no work done on this car so unless it fell out from the factory or was never put in at the factory I feel Ford is liable! I moved it from the stealership to a trusted mechanic to do the work. They asked why. I gave them the honest answer ! I am moving it to a "trusted mechanic"..... I also called another dealer and e-mailed them the quote and they told me it was not warranty. Focus.JPG

**PaxtonShelby** · 06-12-2018, 09:20 AM

That’s bullshit. I think you need to go over their heads with a complaint to corporate headquarters.

**07v6vista** · 06-12-2018, 09:34 AM

I plan on calling the 800 number today!

**07v6vista** · 06-12-2018, 10:02 AM

Originally Posted by 07v6vista

I plan on calling the 800 number today!

That was a total waste of time! Some non English speaking woman outright said that if the dealer said it was not covered they is what Ford will stand behind! What a crock! I really think I am going to take this to FB and share it! You cannot how pissed I am right now!

**Monkeygrits** · 06-13-2018, 11:33 PM

I replaced the rear motor mount on my last 13 with the electric/hybrid focus version. I haven't done it to this one yet. It's more of a solid mount. Never hear of them having an issue with that mount.